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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Damian Young

August 7, 2025

5  out of  5
rating by Damian Young
"I spoke with Jillian about some insurance quotes, and she was very helpful and explaining in detail the different levels of coverage and the benefits of bundling home and auto."
We responded:
"Damian, I'm so glad that Jillian could help you out! If you need anything else in the future, don't hesitate to reach out! - Ryan"
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Daniel DeLeon

August 7, 2025

5  out of  5
rating by Daniel DeLeon
"I do plenty of business with State Farm Ryan Torres, Send them customers all the time and"
We responded:
"Daniel, we appreciate you and your ongoing support! Thanks for the review! - Ryan"
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Basir Amin

August 7, 2025

5  out of  5
rating by Basir Amin
"Most polite and outgoing insurance company I have had the pleasure of dealing with They do amazing and they actually check on you from time to time - I highly recommend Yvonne is amazing and the whole team"
We responded:
"Basir, thanks for the great review and the shoutout for Yvonne! She truly is amazing! - Ryan"
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Alissa Gossett

August 7, 2025

5  out of  5
rating by Alissa Gossett
"Spoke with Jillian today and she was super helpful!"
We responded:
"Alissa, customer service is always one of our top priorities. I'm so glad to hear that Jillian was able to help you out. Call us or stop by if you need anything else! - Ryan"
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erika R

August 7, 2025

5  out of  5
rating by erika R
"Been insured for a while now, Sandra is always so helpful!"
We responded:
"Erika, thanks for taking the time to leave a great review! We appreciate your ongoing business! - Ryan"
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Kimber H

August 6, 2025

5  out of  5
rating by Kimber H
"It is always a pleasure speaking to Sandra Camacho, the customer service representative. She is always so friendly and so helpful. She is always quick to respond to anything I need."
We responded:
"Kimber, we aim to please and I am so happy to hear that Sandra met your expectations. Please feel free to reach out with anything else you may need! - Ryan"
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Dee MVP

August 1, 2025

5  out of  5
rating by Dee MVP
"FANTASTIC!!! I was really in a rut… Expired tags on my vehicle, hadn’t had insurance in over a year, got dropped for my previous policy, they made no mention of that which was a plus, and the whole call would’ve taken less than 20 minutes had I not had been complaining lol. I was able to get a fair priced quote, from a super experienced person, who was warm and friendly and easy-going, even though I came off a bit rude during the pricing. The very kind young lady discussed the recent changes that had been made in 2025 in the insurance industry, which brought my guards down and she closed the deal, easy Peezy, lemon squeezy lol"
We responded:
"Dee, Thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Ryan"
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Martin C

July 30, 2025

5  out of  5
rating by Martin C
"I’ve been insured with them for 2 years and they always provide me with the best service. Thank you Sandra!"
We responded:
"Martin, My team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Ryan"
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Faridoon Karimi

July 28, 2025

1  out of  5
rating by Faridoon Karimi
"On Friday the 25 of July I was in Dallas I bought a car over there I was trying to get in touch with my agent I call for 2 pm all way to 4 pm I call the customer service number and they said that I do it in the app so I did when I was done it said that my agent get in contact with me but he never did I had to tow my car from Dallas to my house all because my agent didn't want to answer my calls to add a vehicle to my account."
We responded:
"Faridoon, I’m very sorry to hear about the trouble you had trying to add your new vehicle to your account. We strive to provide timely service. I understand how frustrating it must have been, especially given the situation you were in. I’d love to help make things right. Please reach out to me directly at the office so I can personally assist you and ensure everything is set up correctly moving forward. Thank you for your patience. - Ryan"
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Debra McQueen

July 25, 2025

5  out of  5
rating by Debra McQueen
"I had the pleasure of talking with Jillian today, she was great and a pleasure to talk to. Thank you Jillian."
We responded:
"Debra, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Ryan"
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Adrianna Aranza

July 25, 2025

5  out of  5
rating by Adrianna Aranza
"Jillian was great! She was helpful and knowledgeable about the topics we went over. I highly recommend her!"
We responded:
"Adrianna, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Ryan"
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Maribel Martinez

July 25, 2025

5  out of  5
rating by Maribel Martinez
"Sandra has been incredibly helpful with my car Insurance and life insurance. She ensured I received the best coverage at a great rate and explained all options clearly. She made the process easy to understand and always responded quickly to my questions. Highly recommend!"
We responded:
"Maribel, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Ryan"
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ashley hernandez

July 25, 2025

5  out of  5
rating by ashley hernandez
"I want too thank Sandra for helping me get my car insurance. From the very beginning, she was professional, patient, and dedicated. She explained everything clearly, answered all my questions, and helped me find the perfect option that fits both my needs and my budget. I highly recommend her to anyone looking for trustworthy and honest insurance guidance."
We responded:
"Ashley, Thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Ryan"
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Jessica Adileny

July 25, 2025

5  out of  5
rating by Jessica Adileny
"Just wanted to give a big shoutout to Sandra for helping me get set up with my insurance. I was pretty lost at first, but she made everything super easy to understand and on top of that, she got me the best deals. Seriously saved me time, money, and stress. If you need help with insurance, definitely reach out to her! I highly recommend her!! Thank You Sandra!!"
We responded:
"Jessica, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Ryan"
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Jeremy Rodriguez

July 16, 2025

5  out of  5
rating by Jeremy Rodriguez
"I was helped by Yvonne and she made my experience super easy and quick. She gave me the best deal for both car and life insurance. Highly recommend."
We responded:
"Welcome to our agency and we're excited to help with all of your insurance needs! Your kind words mean a lot to us and we're happy to help. - Ryan"
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Thomas G

July 10, 2025

5  out of  5
rating by Thomas G
"I have been insured with Ryan Torres State Farm since 2018. I always have a great experience when speaking with the team. Highly recommend!"
We responded:
"Thank you so much for your continued support since 2018, Thomas! We're thrilled to hear that you've consistently had great experiences with our team. Your recommendation means the world to us, and we’re always here whenever you need us! - Ryan"
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zach polk

June 26, 2025

5  out of  5
rating by zach polk
"Great on phone and email customer service. They got my insurance and documents to me fast!"
We responded:
"Zach, thank you so much for your kind words. We are honored to be able to assist you with your insurance needs! - Ryan"
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Steve Tufts

May 15, 2025

5  out of  5
rating by Steve Tufts
"The staff here are the BEST! They always make the extra effort are GREAT at getting the best deal for me,and know their business very well"
We responded:
"Steve, my team and I want to thank you for expressing such positive feedback to us. Thank you for sharing! - Ryan"
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Kevin Guerra

May 9, 2025

5  out of  5
rating by Kevin Guerra
"I’ve been insured with Ryan Torres for quite some time now and it has always been a pleasure when needing to contact the ladies at the office when I have questions or concerns with my policy with no hesitation and in a timely matter they will always have my policy back on track with how it needs to be and I really appreciate that!!"
We responded:
"This made my day, Kevin! Thank you for sharing. We're always here to help and offer any assistance you may need. - Ryan"
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Chase Carroll

April 17, 2025

5  out of  5
rating by Chase Carroll
"Ryan and his team at State Farm are top notch! Between my businesses, home and life insurance they have taken care of all my needs for years and I would recommend them 10 times over. They’re honest, straight forward and great to work with. I highly recommend Ryan and his team! Thanks guys keep up the great work!"
We responded:
"I’m happy to hear we could provide you with a positive insurance experience, Chase. Thank you for trusting our agency to keep you covered! - Ryan"
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Dan Walker

April 16, 2025

5  out of  5
rating by Dan Walker
"Team is super helpful every time I stop by!"
We responded:
"I'm grateful to have such a wonderful team and loyal customers, Dan! Thanks for sharing! - Ryan"
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BRIDGETT LEE

April 15, 2025

1  out of  5
rating by BRIDGETT LEE
"If you are considering changing or continuing with this agent take a long pause. I have been with this agent since 2017 and recently had a claim filed on my roof for hail damage. After all the reviews and adjusters coming out it was found that I had a basic policy that would only cover 1/3rd or less of my roof. An endorsement no longer used by the agency but still on my policy. When I called to speak with the agent he told me that they called me in 2020 but he could not say who he talked to or what day they called. This agent even had the audacity to laugh as he hung up the phone when I said I would leave a poor review. So if you are looking for an agent do not use State Farm and do not use Ryan Torres in the Liberty Hill/ Leander area. They do not look out for their customers and obviously find it funny when they are going to receive bad reviews. Because they are under the Texas Department of Insurance. I am currently reaching out to the Texas Department of Insurance as well."
We responded:
"Bridgett, I understand your frustration, especially when it comes to claim outcomes and policy coverage. While our office didn’t originally write your policy—since it was established before we opened in September 2018—we’ve always made it a priority to support all of our customers. Our records show we reached out in 2019 and again in 2023 to review your coverage and discuss potential updates. While we did our best to provide information and support, we remain committed to offering transparent service and helping our customers make informed decisions about their coverage. - Ryan "
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Nicholas Crouse

April 10, 2025

5  out of  5
rating by Nicholas Crouse
"I've had a fantastic experience with State Farm, specifically at the Leander location. I can confidently say it's because of Yvonne—hands down the best agent I've ever worked with. She's knowledgeable, responsive, and genuinely cares about her clients. Whether it's answering questions or explaining coverage options, Yvonne goes above and beyond every single time. I feel completely taken care of and trust that I’m in good hands. If you're looking for top-tier service and someone who truly cares and has your back, ask for Yvonne. You won’t be disappointed!"
We responded:
"Thank you so much for your kind words, Nicholas! We’re thrilled to hear you’ve had such a fantastic experience at our Leander office. Yvonne is truly a gem, and we’re lucky to have her on our team. Knowing that you feel supported, informed, and cared for means everything to us. We’ll be sure to share your feedback with her—it will absolutely make her day! We appreciate you! - Ryan"
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Cameron Stewart

March 26, 2025

5  out of  5
rating by Cameron Stewart
"Yvonne was AMAZING!! I was searching for new coverage and she made the process very simple. She worked faster and was more supportive than all the other companies I was working with on quotes."
We responded:
"Thanks for the kind words, Cameron. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Ryan"
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Jose Hernandez

January 31, 2025

5  out of  5
rating by Jose Hernandez
"I Worked with Yvonne Guerra recently to do some updates on my account and she was very helpful with the process. I always recommend her and the agent Ryan Torres when I get the chance!"
We responded:
"Jose, thank you so much for your recommendation and for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Ryan "