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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Richie Santostefano

Richie Santostefano

November 5, 2024

5  out of  5
rating by Richie Santostefano
"I’m so happy i could get a home and auto policy set up so quickly, and get a better policy than i had with progressive, and for less $! Yvonne was super nice, relaxed and helpful and able to answer all my questions easily. Thanks!"
We responded:
"Richie, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Ryan"
Profile photo of Karen Burke

Karen Burke

October 29, 2024

5  out of  5
rating by Karen Burke
"Ryan and his staff are great. I have been a customer for a few years and have nothing but exceptional service. Ryan reaches out once a year and we go over our policies prior to renewal and discuss our best coverage. A Home Systems Warranty was an absolute life saver and piece of mind when our AC went out recently. Thanks to Ryan offering this type of policy, and taking the time explaining the coverage, truly grateful to have it in place."
We responded:
"Thank you for your feedback, Karen! We’re so pleased to hear that you feel supported by our team. Your trust means everything to us, and we’re here whenever you need assistance! - Ryan "
Profile photo of Rachid Ali Grave de Peralta

Rachid Ali Grave de Peralta

October 16, 2024

5  out of  5
rating by Rachid Ali Grave de Peralta
"Super professional !!"
We responded:
"Thank you for the 5 stars Rachid! - Ryan"
Profile photo of Greg Mitchell

Greg Mitchell

October 16, 2024

5  out of  5
rating by Greg Mitchell
"The Account Representative Yvonne was extremely responsive and helpful getting my insurance set up exactly how I needed it to be. She was also very quick to respond with any questions I had along the way, which is exactly the customer service I'm always looking for. Highly Recommend!!"
We responded:
"Greg, thank you for the kind words regarding the service you have received from Yvonne. I'm glad we're able to help and look forward to meeting you soon! - Ryan"
Profile photo of Lydia Verosky

Lydia Verosky

October 16, 2024

5  out of  5
rating by Lydia Verosky
"Yvonne reached out to me as a former client of Ryan Torres - State Farm Insurance, and offered to bring me back to the State Farm family with a better rate than I was getting at my current insurance company. She was helpful, prompt with answers to questions, informative, and very pleasant to talk to. I remember working with her before, and all of my experiences have always been good. Yvonne is knowledgeable and always willing to answer any question fired her way."
We responded:
"Lydia, thank you so much for this wonderful review about my agency and our amazing team member Yvonne! I'm honored to earn back your business. - Ryan "
Profile photo of Shane McCarthy

Shane McCarthy

October 16, 2024

5  out of  5
rating by Shane McCarthy
"Excellent service always. Thank you!"
We responded:
"Shane, we always strive to provide the best service possible for our policyholders. I appreciate the feedback and your business. - Ryan"
Profile photo of Carol Barnes

Carol Barnes

October 3, 2024

5  out of  5
rating by Carol Barnes
"Love Ryan Torres State Farm! Great customer service. Sandra and Kayla are the best!! Always helpful, knowledgeable and friendly. Thank you for what you do!"
We responded:
"Carol, thank you so much for this great review! We are lucky to have you as a valued policyholder! Thank you for your business. - Ryan"
Profile photo of Sandi Burgess

Sandi Burgess

April 25, 2024

5  out of  5
rating by Sandi Burgess
"There is no better insurance company than with Ryan Torres State Farm. Kayla Kastner is one of the agents there and she did a remarkable job doing my policy. The whole crew there is just remarkable and caring about taking care of your insurance needs! I definitely recommend—"
We responded:
"Sandi, the experience that you have with us should always be a shining part of your day. We appreciate your business. - Ryan"
Profile photo of Rachel Noel

Rachel Noel

April 25, 2024

2  out of  5
rating by Rachel Noel
"Initial impression was great, ladies were helpful and everything got done quickly. After having to switch my policy bc I got a new car, I got the rude awakening that around $50 a month for the next 3 months was being added to my bill. I NEVER would have stayed if this was told to me as I’ve never had a company charge to change a policy, let alone $150!"
We responded:
"Rachel, I am very sorry to hear about the inconvenience with State Farm billing department. We pride ourselves on excellent service and we value all of our customers. Our agency works hard to make our customers happy but unfortunately in this industry, there are certain things out of our control due to processes in corporate. Please feel free to give me a call at the office to discuss this further. Thank you. - Ryan "
Profile photo of Shelbe Taylor

Shelbe Taylor

February 14, 2024

5  out of  5
rating by Shelbe Taylor
"My husband and I are in the process of transferring our policies to Ryan's office after a move to the area from north Texas. During the transfer and because of how Texas is setup, we are having to have our auto policies reissued by State Farm. In addition to extended servicing times from underwriting, we have needed proof of insurance for one of our auto loans (and nothing I have tried with our lender has worked) - Ryan and Sandra have gone above and beyond. I have yet to meet them in person, but cannot recommend them and this office enough! I know I have been a pain, yet they have never made me feel like I was putting them out or asking too much - that type of customer service goes a long way! I will be recommending this office to anyone and everyone who asks (and even those that don't)! I look forward to all of our policies finally being fully transferred to Ryan's office and plan to bring any additional business for ourselves and anyone we know to Ryan and his team. Thank you guys!"
We responded:
"Shelbe, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! My team and I are always here for you. - Ryan "
Profile photo of Tanner Giddens

Tanner Giddens

January 18, 2024

5  out of  5
rating by Tanner Giddens
"Flawless experience thus far. Yvonne was professional, patient, and got me set up better than I thought was possible. Sandra is also a rockstar. State Farm's claim department is obviously going through something as of late 23/24 but the folks at this office make it clear that they care about their customers. Thank you!"
We responded:
"I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! We will always strive to leave you with a wonderful customer service experience! Thank you so much for your review!! - Ryan"
Profile photo of James Reynhout

James Reynhout

November 27, 2023

5  out of  5
rating by James Reynhout
"Wonderful people to work with! My wife got t boned awhile back ago and Ryan and his people were super helpful I would highly recommend them!"
We responded:
"James, it was great getting to know you and Noemi over the years and glad we were able to help with your insurance needs in Texas! We wish you and Noemi all the best in Michigan! - Ryan"
Profile photo of Marina Magazinnik

Marina Magazinnik

November 8, 2023

5  out of  5
rating by Marina Magazinnik
"I highly recommend State Farm Insurance. Not only are the rates fantastic, but every time I need something, my agent is so helpful, so professional, and offers quick solutions to any problem I have. Especially I want to say thank you to Sandra Luz Camacho Rocha - what a nice, kind person, and so helpful!"
We responded:
"Marina, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Ryan"
Profile photo of Sal C

Sal C

November 3, 2023

1  out of  5
rating by Sal C
"Not recommended. I switched to State Farm at the recommendation of a family member. However, I regret it. I have paid my auto and hone policies in full and even then I keep getting new bills. I don’t get an answer as to why the new bills are coming. It feels like I am getting price gouged."
We responded:
"Sal, I’m sorry to hear that you feel this way. We do our best to provide all of our customers with excellent rates and customer service, however rates can change based on the multiline discounts being applied or removed. If you would like to discuss this further, please call me at the office, I am happy to help. - Ryan"
Profile photo of Eduardo Benavidez

Eduardo Benavidez

August 2, 2023

5  out of  5
rating by Eduardo Benavidez
"I just bundled my car and home insurance with State Farm. Ryan and his team (Kayla) were of great help. They responded promptly to all my questions, I just want to say that I appreciate it. Thank you!"
We responded:
"Thanks for the kind words, Eduardo. I am glad we were able to make assisting you with your insurance needs such a positive experience! My team and I truly enjoyed working with you and are always here if you need any guidance. - Ryan "
Profile photo of Ashlee Schultzharmon [KPHS]

Ashlee Schultzharmon [KPHS]

June 27, 2023

5  out of  5
rating by Ashlee Schultzharmon [KPHS]
"They saved me over $900 monthly! Everyone in the office is great!"
We responded:
"Ashlee, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Ryan"
Profile photo of Esmeralda Martinez

Esmeralda Martinez

May 26, 2023

5  out of  5
rating by Esmeralda Martinez
"I am very pleased with how quickly and easily Sandra Camacho was able to assist me! Sandra was very knowledgeable and super professional but most importantly she listens very well in what you need and always finds a way to work with you. I highly recommend Sandra Camacho! You won’t regret it! Thank you so much ma’am for your awesome customer service. (:"
We responded:
"Esmeralda, My team and I will always do the best we can in providing the most affordable policies as we know your hard earned income is important to all. - Ryan"
Profile photo of Karen Ibarra

Karen Ibarra

May 24, 2023

5  out of  5
rating by Karen Ibarra
"It was a pleasure working with Sandra Camacho over at State Farm. She was very knowledgeable and so friendly. She went above and beyond while working with us. Everything was very well explained and transparent!"
We responded:
"Karen, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Ryan"
Profile photo of Martin Camacho

Martin Camacho

May 23, 2023

5  out of  5
rating by Martin Camacho
"Great experience with great value! I would highly recommend Sandra!"
We responded:
"Martin, thank you for giving us the opportunity to earn your business. Your feedback is very important to my team and I. We appreciate you. - Ryan"
Profile photo of Adrian Sanchez

Adrian Sanchez

May 23, 2023

5  out of  5
rating by Adrian Sanchez
"Best customer service I have ever received. Sandra answered my questions thoroughly and was very knowledgeable. Overall great company!"
We responded:
"Adrian, you’re the perfect match for my team and I. We appreciate you and your family trusting our team to handle your insurance needs. - Ryan"
Profile photo of Elizabeth Martinez

Elizabeth Martinez

May 23, 2023

5  out of  5
rating by Elizabeth Martinez
"Sandra sounded so sweet on the phone, literally got the answers I needed thank you !"
We responded:
"Elizabeth, our efficiency of service comes easy when we love helping our customers! Thank you so much! - Ryan"
Profile photo of Giovana Ibarra

Giovana Ibarra

May 22, 2023

5  out of  5
rating by Giovana Ibarra
"Sandra Camacho had the best attitude and was super informative when I asked about auto insurance."
We responded:
" Love getting this feedback and thank you for the 5 stars! - Ryan"
Profile photo of Leah Tremblay

Leah Tremblay

May 22, 2023

5  out of  5
rating by Leah Tremblay
"Kayla is THE BEST! She is so helpful and friendly and makes things easy! When purchasing a new car, I called her on the way to the dealer and she was able to set up a new car insurance policy in the short time - it felt like it should have been a commercial with a "that was easy" punchline (and thats just one example of how amazing she is!). I've been a customer of Ryan Torres and will continue for many years - thanks Ryan and Kayla!"
We responded:
"We are blessed to have you as a great policyholder. Thank you for your business and great review! - Ryan"
Profile photo of Marissa Gale

Marissa Gale

December 6, 2022

5  out of  5
rating by Marissa Gale
"Ryan Torres and the other staff are awesome. Whenever I call in, I feel that they genuinely care and want to help."
We responded:
"Marissa, I am so pleased to hear this amazing review about our service we provided to you. My team and I care deeply about our clients and it's extremely important to me that you feel that. Please call or stop in anytime! - Ryan"
Profile photo of Tabitha Watson

Tabitha Watson

October 18, 2022

5  out of  5
rating by Tabitha Watson
"I moved to Leander 2 years ago, and been with them every since! The entire office Ryan, Yvonne, and Kayla are very polite, professional, and patience! They always answer and if they do miss a call for whatever reason, they make sure to return the call! I've Never been in the actually office but the comfort level they give is simply amazing!"
We responded:
"Tabitha, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Ryan"